What does good customer experience mean to you? A good customer experience is when you get what you paid for without any hassle, in the condition you expect, WHEN you expect it. A GREAT customer experience is when the experience sparks positive emotions and makes you smile, leaving you with memories that you tell your friends and family about

What’s your favorite part of IA? Being able to provide opportunities for others

Which brand do you think does customer experience really well? Wear Pepper -- shout out to Gabby and her team! They go above and beyond and even provide virtual bra fittings!

Favorite Pokémon? Pikachu

What’s your go-to fry spot? McDonalds

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